SAS Cargo processes your personal data to provide the transport services you have purchased, make sure your shipment arrives at the destination and handle any issues connected with the transport. We also use this data to improve our products and services. The data is based on your booking reference and processed according to the IATA Cargo IMP messages.
SAS Cargo cooperates with a number of suppliers including airports, ground handling suppliers, forwarding agents, IT service suppliers, authorities and other service providers such as General Sales Agents and transport companies. Suppliers process your personal data according to a data processing agreement (DPA) or data exchange agreement (DEA). Your data may only be used in association with services you have purchased.
Personal data related to transport is stored in Norway, Denmark, Sweden, Germany, Latvia, Poland, India and the US.
SAS Cargo Privacy Policy
You can opt in or out of receiving personalized offers at any time. If you choose to opt out, your personal data will no longer be processed for personalized offers.
Name, email address
If you choose to receive personalized offers, SAS Cargo also processes:
Data analyzed to determine buying behavior and preferences
Personalized marketing based on information you have provided to SAS Cargo
SAS Cargo has a designated Privacy Officer to ensure that all personal data is processed according to the GDPR.
All SAS Cargo “processors” that handle personal data sign a Data Processing Agreement to ensure that they are GDPR compliant.
SAS works constantly to improve information security according to ISO 27001.
REQUEST A COPY OF YOUR PERSONAL DATA
You have the right to request a copy of the personal data SAS Cargo has on you. You may order free of charge. SAS Cargo aims to send you your personal data no later than 30 days after we receive your request.
To find out what personal data SAS Cargo has collected about you, you can send a request to SAS Cargo's Privacy Officer.
Even if you don't have an account with SAS Cargo, you can still send a request to SAS Cargo's Privacy Officer. In your request please identify yourself with: First/Last name
Office postal address
Email
Phone number
You have the right to ask SAS Cargo to delete all of the information we have about you. Please note that it can take SAS Cargo a long time to delete all this information if connected to an Air Waybill as national and international regulations must be followed, and the required storing time is governed by the regulatory authorities of each country where we ship. If you want to exercise your right to be forgotten you can send a request to SAS Cargo's Privacy Officer. In your request please identify yourself with
First/Last name
This information is needed in order to perform the process of replying to correct person
SAS Cargo has a designated Privacy Officer to ensure GDPR compliance.
If you have any questions or need assistance, just contact the SAS Cargo Privacy Officer
Use these links to find our SAS Cargo Privacy Policy and Cookie policy
SAS Cargo processes your personal data to provide the transport services you have purchased, make sure your shipment arrives at the destination and handle any issues connected with the transport.
SAS Cargo cooperates with a number of suppliers including airports, ground handling suppliers, forwarding agents, IT service suppliers, authorities and other service providers such as General Sales Agents and transport companies.
Suppliers process your personal data according to a data processing agreement (DPA) or data exchange agreement (DEA). Your data may only be used in association with services you have purchased. We've updated our Terms & Conditions and Privacy Policy. Also we're giving you information on how to access your personal data and understand how it is used. Below you can read more about how we handle your personal data and keep it safe.
